Donor Service Management makes it easy to listen to your donors.

Donor Service Management collects Donor Feedback through Donor Surveys, (Phone and Internet) and delivers:

  •  Real-time reporting

  •  Donor’s verbal comments and concerns

  •  Email Summary Reports

  •  Employee Accountability

  •  Incident Management

With Donor Service Management, you will:

  •  Always know service trends in real time

  •  Respond immediately to donor compliments

     and concerns

  •  Know if your donor issues are being

     addressed and resolved in a timely fashion

  •  Know which staff members are “wowing”

     donors and which ones need more training