Donor Service Management makes it easy to listen to your donors.

Donor Service Management collects Donor Feedback through Donor Surveys, (Phone and Internet) and delivers:


  •  Real-time reporting


  •  Donor’s verbal comments and concerns


  •  Email Summary Reports


  •  Employee Accountability


  •  Incident Management


With Donor Service Management, you will:


  •  Always know service trends in real time


  •  Respond immediately to donor compliments

     and concerns


  •  Know if your donor issues are being

     addressed and resolved in a timely fashion


  •  Know which staff members are “wowing”

     donors and which ones need more training




Phone: 800-431-0812


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